Skip to main content

You are here

Search Results

7 Results

Enterprise Support Advantage FAQs
Service Documents
What is the Enterprise Support Advantage support program? The Enterprise Support Advantage program is a ShoreTel support service product, and is part of ShoreTel’s portfolio of Enterprise Support programs. It delivers personalized, hightouch and pro-active technical, operational...
Enterprise Support Advantage Program Specifications
Service Documents
UC Matters More Than Ever Before The role Unified Communications (UC) play in the success of an enterprise is growing, and as a result, the consequences of UC downtime are increasingly far reaching. IT organizations are under intense pressure to operate their UC solution at peak...
Enterprise Support Plus
Service Documents
The role Unified Communications (UC) play in the success of an Enterprise is growing, despite perceived complexity. IT organizations are under intense pressure to operate their UC solution at peak efficiency and minimize downtime, while being challenged to keep up with dramatic...
Unified Communications Healthcheck Service
Service Documents
ShoreTel’s Unifi ed Communications (UC) solution delivers a comprehensive business communication system, including advanced telephony features, automated attendant, unifi ed messaging, call accounting and reporting, etc. The unique, purpose-built architecture provides a highly...
Unified Communications Healthcheck Service FAQs
Service Documents
What is the ShoreTel Unified Communications Healthcheck Service? The ShoreTel Unified Communications Healthcheck Service delivers an in-depth technical assessment of ShoreTel Unified Communications deployments. A report is generated that benchmarks the customers’ deployment...
TAM Engagement
Service Documents
ShoreTel Quarterly TAM Engagement is a 90-day engagement that delivers a suite of services designed to drive system stability both in the ShoreTel solution and the customer’s supporting network environment.
TAM Engagement FAQs
Service Documents
The Quarterly Technical Account Manager (TAM) Engagement is a 90-day engagement that delivers a suite of services designed to drive system stability both in the ShoreTel solution and the customer’s supporting environment.

Type a keyword into the box above, then press Enter.