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Product Documents
Training and certification on your schedule. Tired of spending days away from work for training? Want to understand exactly the courses you need? Want your own personalized training roadmap? Welcome to the Academy!
Product Documents
The ShoreTel BB424 Button Box is an excellent tool for operators, receptionists, assistants and supervisors. The BB424 provides visibility over other users as well as single-button access to advanced telephony features including transfer, silent monitor and barge in.
Product Documents
ShoreTel offers a portfolio of software applications that deliver on the promise of unified communications (UC) by increasing return on investment of both the ShoreTel Connect system and a customer’s existing business applications. By tying organizational communications into...
Product Documents
Enterprise-grade features at an SMB price. ShoreTel Connect Contact Center offers multi-modal routing, easy-to-use IVR scripting, in- and out-bound campaigns, and robust reporting. Review this Product Specifications document for a complete list.
ShoreTel for G Suite
Product Documents
ShoreTel Connect for Chrome Browser combines UC functionality with Google Chrome and G Suite to deliver a consolidated user experience. Save time and eliminate duplicate work with Connect for Chrome browser. Connect for Chrome browser delivers a seamless unified communications...
Product Documents
ShoreTel Connect HYBRID Fax accommodates and enhances traditional faxing by incorporating the feature into our ShoreTel ONSITE phone system functionality.

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