Includes all business telephony call handling and auto attendant, plus key UC features like instant messaging, presence, video calling, conferencing, web sharing and online meetings.
Adds features for supervisors, managers & executives, including expanded conferencing capacity; full UC capability on mobile devices; voicemail to text; and integration with Salesforce or similar CRM.
Increases conferencing and web sharing capacities for power users, and adds recording, archiving and operator features for advanced call handling capability.
|Phone License (Extension + Mailbox)|
|ShoreTel Connect Director|
|ShoreTel Connect desktop app|
|Audio Conferencing (8-Party)|
|Desktop Sharing 1|
|Web & App Dialers|
|Find Me, Follow Me|
|ShoreTel Connect mobility app1||-|
|Remote phone license||-|
|Salesforce® or other CRM 2||-|
|1 Requires server and licensing.
2 For a list of supported integrations, see the ShoreTel Connect Advanced Application catalog.
3 ShoreTel Connect ONSITE Workgroups and ShoreTel Connect ONSITE Interaction Center are sold separately.