ShoreTel Connect CLOUD Plug-in for Microsoft Outlook
Control your phone from Outlook
The ShoreTel Connect CLOUD Plug-in for Microsoft Outlook improves click-to-dial functionality, allowing users to easily and instantly dial contact phone numbers on their ShoreTel Connect CLOUD phones from within the Outlook application. Click-to-dial eliminates “fat finger” dialing mistakes and accelerates the interaction with customers, colleagues and partners.
The ShoreTel Connect CLOUD Plug-in can be used to dial a number contained in an email message or signature line. The ShoreTel Connect CLOUD Plug-in will recognize phone numbers in an email, add SmartTags for easy dialing with or without caller ID enabled, and provide a drop-down selection for dialing. Of course, you can also dial phone numbers in contact records. Add a phone number to a contact once, and never dial it again.
- Speed & Stability – The ShoreTel Connect CLOUD Plug-in for Outlook is a hosted plug-in, avoiding the stability and installation issues caused by other CTI (Computer Telephony Integration) client-based applications.
- No Additional Cost – The plug-in is available to all ShoreTel Connect CLOUD subscribers without additional charge.
- Supported Outlook Versions – The following versions of Outlook are supported: 2003, 2007 and 2010 (SmartTags are not supported for Microsoft Outlook 2003).
- How to Get Them – ShoreTel Connect CLOUD phone system subscribers can install the ShoreTel Connect CLOUD Plug-ins at support.shoretel.com. Installation is quick and easy. If you are not an ShoreTel Connect CLOUD phone system user, contact us today to learn more about how ShoreTel Connect CLOUD’s sophisticated features like the ShoreTel Connect CLOUD Plug-in for Outlook can help you improve productivity and increase revenue.